General Inquiries

Questions about the Department (ED) or NCLB

Please see our frequently asked questions (preguntas y respuestas frequentes).

Federal Relay Service Numbers

ED Phonebook and Organizational Directory

Use our electronic phonebook to find phone numbers and room numbers of ED staff, or call 1-800-872-5327 (202-401-2000 in the D.C. metropolitan area).

The ED Organizational Directory lists phone numbers, managers, and other information for ED offices. Word (1.19M)

Media Contacts

Reporters and education writers may contact the U.S. Department of Education press office by phone at (202) 401-1576 or by mail at U.S. Department of Education Press Office, 400 Maryland Avenue, SW, 7E-247, Washington, DC 20202.

Where ED is located

The Department is headquartered in Washington, D.C., where about 3,600 staff work in several buildings:

• Lyndon Baines Johnson (LBJ)
  Department of Education Building
  400 Maryland Ave, SW
  Washington, DC 20202

• Potomac Center Plaza (PCP)
  550 12th Street, SW
  Washington, DC 20202

• Capital Place
  555 New Jersey Ave, NW
  Washington, DC 20208

• 1990 K Street, NW
  Washington, DC 20006

• Union Center Plaza (UCP)
  830 1st Street, NE
  Washington, DC 20202

• L'Enfant Plaza
  490 L'Enfant Plaza, SW, Room 2100A
  Washington, DC 20202

Another 1,400 staff work in ED's ten regional offices. These staff help represent ED's goals and views in their region, particularly in the areas of student financial assistance, civil rights enforcement, vocational rehabilitation services, and audits and investigations.

The Department's U.S. Postal Service mailing address is:

U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C. 20202

Federal Student Aid Payments

If you have a Direct Student Loan and are sending in a payment, do not use the address above. If your loan is in "good standing" (not in default), click here and use the address in Atlanta, GA. If your student loan is in default, please call 1-800-621-3115 to obtain the correct address.

Federal Relay Service

• (800) 877-8339 TTY / ASCII (American Standard Code For Information Interchange)
• (877) 877-6280 VCO (Voice Carry Over)
• (877) 877-8982 Speech-to-Speech
• (800) 845-6136 Spanish
• (800) 877-0996 Customer Service (Voice/TTY, ASCII and Spanish)
• (866) 377-8642 Voice
• (866) 893-8340 TeleBraille