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Blog Posts by James Bergeron, Deputy Under Secretary, U.S. Department of Education

James Bergeron is the Department’s Deputy Under Secretary and Acting Federal Student Aid Chief Operating Officer. He is a proud University of Louisiana at Lafayette alum, and a first-generation college student.

Showing 1 - 4 of 4 items

Getting Government Technology Right: Our Response to GAO

 Ahead of an upcoming GAO report, James Bergeron outlines recent improvements made to the FAFSA® form launch, including improvements to in-house expertise, shifting to a product-based delivery model, and restructuring vendor contracts.

Inside the 2026–27 FAFSA® Beta: How Early Testing Is Shaping the Future of Student Aid

 In this Homeroom Blog, James Bergeron discusses the 2026–27 FAFSA® Beta 2 launch, and highlights resources shaping the future of student aid, as well as the importance of early testing and user feedback.

What’s New for the 2026–27 FAFSA® Form? Beta Launch, Smarter Virtual Assistant, and More

 In this Homeroom Blog, James Bergeron discusses enhancements to the 2026-27 FAFSA® form and experience, including real-time identity verification, a simplified contributor invite process, and an upgraded virtual assistant.

The FAFSA® Form is Working—and Getting Better Every Day

 In this Homeroom Blog, James Bergeron shares how the FAFSA® form has improved in the 2025-2026 cycle, and how ED continues to build toward a better FAFSA experience in the future.