Contact Us & General Inquiries | U.S. Department of Education

Call: 1-800-USA-LEARN (1-800-872-5327)
or
202-401-2000 in the D.C. metropolitan area

Speakers available in Spanish and more than 170 languages.

Visit: www.ed.gov/answers

Preguntas y respuestas frecuentes

U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C. 20202

• State Department of Education
• Higher Education Agency
• Special Education Agency
• Adult Education Agency

Visit: State Contacts and Information

Federal Student Aid Information Center

• Information about federal student aid programs
• help with completing the Free Application for Federal Student Aid
• general information about your current federal student loans
• loan consolidation

Call: 1-800-4FED-AID (1-800-433-3243) or
TTY: 1-800-730-8913
Spanish speakers are available (se habla español).

Default Resolution Group

• Borrowers whose loans are in default
• Debt collection services
• Wage or tax refund garnishment

Call: 1-800-621-3115

The Office of the Inspector General (OIG) investigates fraud, waste, or abuse involving:

• federal student aid funds
• lending institutions and collection agencies
• Department of Education funds or programs (and funding recipients)
• contractors or employees

Anyone knowing of such fraud, waste, or abuse should contact us.

Complaints may be submitted anonymously via

• online complaint form
• OIG Hotline homepage
• facsimile or U.S. Postal mail

Questions? Call: 1-800-MIS-USED (1-800-647-8733)

The National Library of Education in the Institute of Education Sciences maintains education statistics and education research information.

Call: 202-205-5015.
Email: AskaLibrarian@ed.gov

Educational Resources Information Center (ERIC), a digital library of education research and information.

Call 1-800-LET-ERIC (1-800-538-3742)
Visit: eric.ed.gov.

Report education discrimination on the basis of race, sex, disability, & more to the Office for Civil Rights (OCR)

Request information on civil rights compliance programs, procedures for filing discrimination complaints.

Request access to civil rights regulatory and policy documents.

Call: 1-800-421-3481 or Telecommunication Relay Services (TRS)
Email: ocr@ed.gov
Visit: The OCR Contact Us page for the enforcement office serving your area or use the OCR Electronic Complaint Form.

Submitting CRDC Data Quality Concern

Civil Rights Data Collection (CRDC) is a mandatory biennial collection of district-and school-level data.

Access CRDC data at https://ocrdata.ed.gov.

Submit a CRDC data quality concern: email ocrdata@ed.govand include "CRDC Data Quality Concern" in subject heading.