South Dakota Division of Rehabilitation Services
and
Division of Service to the Blind and Visually Impaired
3800 East Highway 34
Pierre, SD 57501

Telephone: 605-773-3195
Web (DRS): www.state.sd.us/dhs/drs
Web (SBVI): www.state.sd.us/dhs/sbvi

South Dakota Management Information System: VR FACES—Fully Automated Computer Enhanced System

The management information system, VR FACES, used by the South Dakota Division of Rehabilitation Services and the Division of Service to the Blind and Visually Impaired is tailored to meet the needs of staff and is user-friendly for administrative and case management functions. FACES generates authorizations for the payment of VR services and case management reports, has built-in security mechanisms to safeguard against misuse or abuse of the system as well as built-in edits to ensure that data inputted are reasonable, includes alerts keyed to rehabilitation timelines, and houses the VR counselor manual, forms, resources and templates for letters. Through its electronic case management functions, FACES enables VR counselors to complete rehabilitation process forms including case notes. Altogether, the features contained in FACES enable VR staff and management to carry out administrative functions more efficiently and contribute to meeting critical timelines and monitor compliance with state and federal requirements.

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