Figure 7: Employers' Programs, Evaluation Efforts, and OutcomesBristol-Myers Squibb Company
Program Work and Family Programs Evaluation Studies Outcomes Programs support bottom-line business results; enhance employee morale, productivity, and loyalty; help recruit and retain employees; and increase employee use of resource and consultation services. John Hancock Financial Services
Program New Boston Compact (III) (1994) Evaluation Implementation and Measurement Report (1995) Outcomes Compact for College Success: Reduced dropout rate by more than half in five Boston Higher Education Partnership Colleges. Boston selected as national pilot for new federal school-to-work legislation: summer jobs increase, new part-time job program during school year is launched, student work-based learning opportunities are being planned for new industry clusters. School-based management expands to 117 schools: 1,750 parents, teachers, and community representatives are recruited, selected, and trained for School Site Councils (a new consortium of leading training institutions provides school management training for every level of the Boston schools). Opened five new pilot schools (designed to operate as independent schools of innovation and creativity). Established new School Improvement Awards. Algebra 1 was made mandatory for all eighth-grade students by September 1997. New Center for Leadership Development became operational. United Technologies Corporation
Program Life Choices Evaluation Record (through intranet and e-mail) of usage of resource and referral service for employees who require child care and related support. Outcomes More than doubled the utilization of the program. Hemmings Motor News
Program Work and Family Programs Evaluation Tracked usage of benefit allowing paid time-off for involvement in children's education and local schools. Outcomes Increase of program usage from 1995 to 1996 from a total of 25 times by about one-quarter of the staff of about 100 employees to a total of 70 times by 41 percent of the staff (50 of whom have children in school, excluding college). Pizza Hut, Inc.
Program BOOK IT! National Reading Incentive Program Evaluation Focus and group research, anecdotal evidence University of Rhode Island survey Record review of program enrollment Letters from parents and teachers Awards Outcomes Promotes parental involvement in children's learning. Expands children's love of reading. Improves literacy. Creates enormous goodwill for the company. Establishes Pizza Hut as a "family-friendly" company that cares about and contributes to the families, schools, and communities it serves. Grassroots programs encourages employee and franchisee volunteerism/participation in their communities. Develops employee service and interpersonal skills. Generates sales and builds loyal customer base. Mattel Foundation
Program Hand in Hand: Parents-Schools-Communities United for Kids Evaluation Annual qualitative and quantitative reports by external evaluator (Institute for Educational Leadership) Annual media impact reports (print, radio, broadcast) Outcomes Heightened public awareness about the importance of adult community involvement in education and existing effective model efforts. Instituted a 16-hour per year paid-leave company program for educational involvement. Encouraged other businesses to join Mattel in expanding their "family-friendly" policies and practices to enable employees to visit schools during the day. Active member of the national Steering Committee and the Employers for Learning Advisory Committee of the nationwide Partnership for Family Involvement in Education, a joint program of the U.S. Department of Education and the National Coalition for Parent Involvement. American Business Collaboration for Quality Dependent Care
Program Bridge Project Evaluation Broad-based outcome and process evaluation study (Vanderbilt University) Outcomes Through usage of voice-messaging technology, increase of interaction between teachers and parents averaged more than 400 percent. About 65 percent of parents report that they use the hotline regularly. In some classrooms, half or more of the parents are calling regularly to hear teachers' daily messages. Act, Inc.
Program Work Keys Evaluation Program usage Outcomes Employers nationwide are using this program to assess and improve workplace skills as follows:
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