Introduces the basic concepts and specialized language of federal student aid (FSA), describes the history and background of the programs, and identifies the information resources available to financial aid personnel and the public.

Presents basic terminology used in financial aid management. You will also learn how to look up terms in the COACH glossary.

Cites reasons for enacting federal postsecondary student assistance, milestones in developing FSA programs, and principles underlying FSA law and regulations.

Briefly describes Title IV FSA programs and other federal and nonfederal student aid sources.

Outlines steps in developing federal laws, regulations, and policies;  identifies sources of information about pending and existing rules;  tells how FAAs can participate in the FSA policy-making process.

Lists print, electronic, and phone support systems for schools, students, and other FSA participants.

Illustrates how to find information in Title IV regulations and the FSA Handbook.