The Department has established a toll-free Louisiana Flooding Hotline (1-844-348-4082) and Louisiana Flooding email address (LA_Flooding_Help@ed.gov).

The purpose of the hotline and email address is to provide answers to questions, make references to helpful resources, and share information.

ED is working closely with other federal agencies, such as FEMA, HHS, and USDA, to ensure continuation of critical services to students, families, and educators and the restoration of the learning environment.

Guidance for Schools Addressing Federal Programs

• FEMA: Public Assistance Program and Educational Facilities [Fact Sheet, PDF, 838KB]
• USDA: Food and Nutrition Service Response to Louisiana Flooding

Resources

Disaster Distress Helpline

• http://www.disasterdistress.samhsa.gov/
• 1-800-985-5990 or
  Text TalkWithUs to 66746
• TTY for Deaf/Hearing Impaired: 1-800-846-8517
• Spanish-speakers text messaging: Hablanos to 66746
• Twitter | Facebook

Financial Recovery Information

• FEMA and Operation HOPE: Emergency Financial First Aid Kit (EFFAK) [PDF, 3.4MB]
• FEMA and Operation HOPE: Paquete de Primeros Auxilios Financieros (EFFAK) [PDF, 2.5MB]

Education Supports for Homeless Children and Youth

• ED: Education for Homeless Children And Youths Grants For State And Local Activities
• ED: McKinney-Vento State Coordinators for the Education of Children and Youth Experiencing Homelessness Disclaimer
• The National Center for Homeless Education Disclaimer
• USDA: Updated Guidance For Homeless Children in the School Nutrition Programs [PDF, 52KB]

Restoring Education Facilities

• CDC: Clean Up Safely After A Disaster
• CDC: Emergency Preparedness and Response: Floods Web Page
• EPA: A Brief Guide to Mold, Moisture, and Your Home: Mold Cleanup Guidelines

Creating Continuity of Teaching and Learning during Prolonged School Closures

Student Loans and Financial Aid

• ED: Federal Student Aid, Natural Disaster Information
• ED: Frequently Asked Questions for Students and Borrowers
• ED: Frequently Asked Questions about Loan Servicers
• ED: Guidance for helping Title IV participants affected by a major disaster

Teaching and Learning Resources

• ED: Supporting Your Emergency Management Needs Before, During, and After an Emergency [PDF, 852KB]

Restoring the Teaching and Learning Environment

• ED: Tips for Helping Students Recovering from Traumatic Events
• SAMHSA: Disaster Behavioral Health Information Series
• SAMHSA: Tips for talking to children and youth after traumatic events: A Guide for Parents and Educators [PDF, 434KB]
• SAMHSA: Psychosocial Issues for Children and Adolescents in Disasters [PDF, 697KB]
• NCTSN: Recovery: After a Flood Disclaimer
• NCTSN: "Trinka and Sam, A Children's Booklet" [PDF, 1.6MB] Disclaimer
• NCTSN: "Trinka y Juan en un Día de Mucho Viento y Lluvia" [PDF, 1.5MB] Disclaimer
• APA: Recovering emotionally from disaster Disclaimer