A r c h i v e d  I n f o r m a t i o n

OERI Bulletin - Fall 1999

About ED PUBS

Publications, brochures, videos, CD-ROMs, posters, and bookmarks. These are among the many items that can now be obtained with just a single phone call or e-mail to ED Pubs, the U.S. Department of Education's (ED) new Education Publications Center.

Launched by OERI's National Library of Education to more effectively serve all Department customers, ED Pubs emphasizes exceptional customer service, including quick turnaround times. Other impressive features include online ordering via the Internet, a searchable database that includes all ED products, and a customer call center. ED Pubs has products for anyone interested in education, including parents, teachers, students, administrators, policymakers, researchers, librarians, and many others.

Accessible via phone, fax, mail, and the Internet, ED Pubs customer service representatives may be reached from 9 a.m. to 6 p.m. (Eastern Time), Monday through Friday. Spanish-speaking customer service representatives also are available, and some Department publications are published in Spanish.

Customers can call after hours to make requests or call anytime to request selected short materials by fax.


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